A clear plan.
Before we begin.

Submitting a home-care request, custom-service enquiry, waitlist signup or provider application does not create a paid subscription or guarantee acceptance.

Your home-care agreement

Before activation, we confirm your service address, scope, included visit counts, seasonal windows, property limits, materials, exclusions, price and billing interval. Your individual agreement also sets out commitment, changes, cancellation, rescheduling and remedies for missed service commitments.

Membership starting points

The Essential, Complete and Signature packages are starting points. Final inclusion depends on your property and the agreed quote. Lawn care is seasonal. Vehicle washing covers the vehicle count in your plan. Carpet and pressure-washing areas are specified before activation.

Additional services

Painting, drywall repairs, general handyman services and other on-request work are separately assessed and quoted unless expressly included in your agreement. Materials, specialist work and access requirements are confirmed before booking.

Coverage and scheduling

We are accepting Vancouver requests and confirm serviceability for each address. Toronto, Denver and Nashville are coming soon. Weather, safety, access and provider availability can affect scheduling; the relevant process is set out in your plan. This is not an emergency-response service.

Payments

Membership payments use Stripe’s hosted checkout. You will see the recurring amount and interval before subscribing. We do not charge for submitting an enquiry. Applicable taxes and cancellation terms must be confirmed in your quote.

Service professionals

An application does not guarantee onboarding, jobs or revenue. Rates, qualifications, service standards, responsibilities and payment arrangements are agreed before work is assigned.

Contact

Questions about a proposed plan? Send us a request.